Terms and Conditions

 

 
 
 
Cando Event Planning will coordinate and help you with the preliminary steps of planning your event by providing you with creative event ideas, scheduling, venue, vendor possibilities and pricing.  
 
Terms: 
Cando Event Planning will be responsible for:
1.       Recommending vendors and negotiating prices for the event as outlined in the proposal for services. Client may request event planning services via the internet, by phone, or in person.
2.       Using any specific vendors that the client may recommend in the creation of the event. If that vendor does not have a preferred vendor relationship with Cando Event Planning there will be an additional referral charge of 10% added to the negotiated price of services/supplies provided by that vendor.
Providing an itemized statement of charges to the client before payment is made by the client to Cando Event Planning.
3.       Obtaining authorization for credit card payments. Authorizations can be made by phone, fax or email. Confirmations of charges will be sent back to the client.
4.       Making all payments to the selected vendors on behalf of the client. Payments will be made to the vendor within ten (10) business days of receipt of funds from the client. Cando will not make any payments on behalf of the client if funds have not been received from the client.
5.       Making reasonable efforts to settle any disputes between the client and vendor, should any arise. Should a reasonable settlement not be reached between the vendor and the client, the client may take whatever steps deemed necessary to resolve the issue with the contracted vendor.
6.       Receiving any refunds on behalf of the client. All refunded money will be sent to the client within ten (10) days of receipt by Cando Event Planning.
7.        Collecting any charge-backs that may occur as a result of a client transaction.
8.       Providing Additional services: (a) creating a user friendly event website or (b) the live webcasting for the event. (both provided for an additional fee)
9.       Keeping the client informed of any changes, in vendors, services, or other items that may impact the requested services.
 
The Client will be responsible for:
1.       Providing clear, concise instructions so that Cando Event Planning can effectively supply the appropriate service providers in the planning of the client event.
2.       Making payments of the required deposits and payments as contracted by Cando Event Planning on behalf of the client. (This would include any prepayments for services or venue deposits for individual/group activities)
3.       Reviewing and authorizing event services as contracted by Cando Event Planning. Failure to review any information and/or respond to any requests for information within 10 days will result in the suspension of event planning activities. Any funds received will be held by the representative until the client specifies, in writing, that they wish to continue the event planning services. If there has been no contact from the client for more than 10 days but less than 30 days - ½ of the any monies received and non-payable to any other vendors for deposits will be refundable to the client. If more than 30 days has elapsed with no client contact, all monies received will be non-refundable.
4.       Cancellation fee. If the event is cancelled for any reason after the initial payment, a cancellation fee of $200.00 per month from the date of this agreement to the cancellation date will be required to compensate for time/effort spent in the planning of the event. All refundable deposits less the applicable cancellation fee will be refunded to the client. In the event that the amount is insufficient to cover the cancellation fee, the client whose signature appears below will be expected to pay the applicable cancellation fee. If cancellation occurs within 30 days prior to the event date all collected amounts will be forfeited.
5.       Designate whether the client will be the event planner, (if not, there may be a separate event coordination fee for day of event coordination services).
6.       It is understood that all vendor service providers are directly responsible to me to provide the services as contracted to my satisfaction. As a result. I hereby indemnify and hold harmless Cando Event Planning from and against any actions, suits, claims, losses, damages, costs and liabilities whatever, which the I may suffer or incur by reason of any objectionable incomplete, unreasonable or damages from services provided by the vendor.
7.       Any disputes will be resolved by arbitration and by the governing laws of the state of Florida.
 
For information on Tour Services, go to www.floridaculturaltours.com
Cando Event Planning provides event planning services for the Central Florida community.  For an update on community programs and for information on webcasting services go to www.candoonlineevents.com for more information.
 

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